Accessibility Statement
This accessibility statement applies to the Support for care leavers website.
This website is run by Department for Education. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- ‘Check what support you can get’ requires Javascript switched on to work
- ‘Check what support you can get’ answers may be rendered as headings on some accessibility tools
- social media sharing buttons may cause accessibility issues with some screen readers
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: customer.experience@service.education.gov.uk
We’ll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: email: customer.experience@service.education.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Department for Education is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the WCAG (Web Content Accessibility Guidelines) version 2.2 AA standard, due to the following non-compliances and/or exemptions.
Non-accessible content
The content is not accessible for the following reasons:
- ‘Check what support you can get’ requires Javascript switched on to work
- ‘Check what support you can get’ answers may be rendered as headings on some accessibility tools
- social media sharing buttons may cause accessibility issues with some screen readers
What we’re doing to improve accessibility
We are investigating how to resolve the issues caused by 'Check what support you can get' to make it accessible by looking for a tool or method that meets the accessibility standard.
Preparation of this accessibility statement
This statement was prepared on 1st April 2025. It was last reviewed on 2nd April 2025.
This website was last tested on 11th March 2025 against the WCAG 2.2 AA standard.
| Name | Purpose | Expires |
|---|---|---|
| .AspNet.Consent | Stores if user has non-essential cookies | 1 year |
| .AspNetCore.Antiforgery | Protects against Cross-Site Request Forgery attacks | Session |
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